AMAZON PAY: HOW IT WORKS

What is Amazon Pay?

Amazon Pay is a service that lets you use the payment methods already associated with your Amazon account to make payments for goods or services on third-party websites. To make a payment, you can use any of the payment methods on file in your Amazon account. Beyond the button, shoppers can manage their payments using Amazon Pay on Amazon.co.uk.

How do I sign up?

If you already have an account with Amazon, you only have to accept Amazon's terms of use when making a purchase on a non-Amazon site that accepts Amazon Pay. There is no separate registration process.

Am I protected when I use Amazon Pay?

Unauthorised charges

If there are ever unauthorised Amazon Pay charges in your personal account, you can dispute the charge with Amazon. You must notify Amazon as quickly as possible and no later than 13 months after the date of the transaction. Unless you've acted fraudulently or with negligence, you may not be held responsible for the charge. For more information, see Unauthorised charges.

Transaction disputes

When you use Amazon Pay for qualified purchases on third-party websites, the condition of the item that you buy and its timely delivery may be guaranteed under the Amazon Pay A-to-z Guarantee for Buyers. If you submit payment for a product or service and you don't receive the item or if it is materially different than advertised by the merchant, you can dispute the transaction and request reimbursement. For more information, see Buyer Dispute Programme and Transaction disputes.

Is my payment information shared with anyone?

Amazon doesn't share your payment method information with merchants who accept Amazon Pay on their website. You don’t need to disclose your payment information to others when you use Amazon Pay. However, Amazon Pay might share name, email, shipping address and phone number, billing address and phone number, and last 4 digits of your payment method used during checkout with the merchant to enable them to manage your order and delivery.

Because your Amazon Pay transactions are linked to your Amazon account, the changes you make on the Amazon website, automatically apply to Amazon Pay.

What payment methods can be used with Amazon Pay?

Any of the payment methods available in your Amazon account can be used with Amazon Pay. Note that Amazon gift cards entered into your Amazon account can't be used when making purchases with Amazon Pay on third-party websites.

What does it cost me to use Amazon Pay?

It costs you nothing. Using Amazon Pay adds no fees to your transaction with the merchant. Your purchase incurs no transaction fee, no membership fee, no currency conversion fee, no foreign transaction fee, and no other fees. Your card issuer, however, may add a foreign transaction fee if your card was issued in a country different from the merchant's, as well as any other fees described in the terms and conditions for your card.

How do I make a payment?

When you see that Amazon Pay is an accepted payment method for a product or service that you want to purchase, just click the Amazon Pay button during the checkout process, enter your Amazon credentials, and then choose your payment method.

For more information, see Using Amazon Pay.

How can I find a payment that I made using Amazon Pay on my card statement?

Payments that you make using Amazon Pay appear on your card statement like this:

AMZ*[Seller Name] amzn.com/pmts